Replacement and refund policy

Privacy Policy

Overview

Thank you for taking the time to read Al-Madfaah Center Store’s privacy policy. This page explains the types of information we may need from you to provide the appropriate service, how the information is used, and how you can contact us about any concerns. We fully respect your privacy and strive to keep your data safe and confidential at all times.

Please note that references to “you,” “user,” or any addressed pronoun are meant for you, the user. On the other hand, references to “we,” “the company,” “the site,” or “the store” refer to Al-Madfaah Center Company.

If you have any questions after reading this page, do not hesitate to contact us. You can express any concerns at any time.

Information We Collect from You

We collect information when you log in to the site or contact us directly. The types of information we collect include:

  • Name
  • Email address
  • Phone number
  • Delivery address

This information is collected either through direct registration via the website’s registration form or by obtaining your details when logging in via social media platforms like Facebook, Twitter, and other channels we use to facilitate your login process. Additionally, credit card information may be required for direct payment to the store.

Al-Madfaah Center Store will not publish, sell, or rent your personal information to third parties for their marketing purposes. The store primarily uses the collected information to provide the intended service.

You are responsible for keeping your password secure and confidential and should not disclose it to anyone in any way. Exercise caution when using any external device to log in to our site.

Data Processing

We process your data for the following purposes:

  • Ensuring high-quality service delivery.
  • Providing secure services.
  • Handling orders placed by you.
  • Understanding how visitors interact with our site, identifying promotional methods, and determining which products are most appealing to users.

    Data Retention

    Your data will only be retained for as long as it serves the purposes for which it was collected, including complying with any legal, regulatory, tax, accounting, or reporting requirements.

    Cookies and Technical Data

    The store collects information as visitors and customers browse and interact with the site.

    Website Visitors

    When you visit our site, we may place a cookie on your browser so our system can recognize you upon future visits. The store does not collect or process data when you are simply a visitor.

    Registered Users

    To analyze how you and other visitors navigate the store’s site, compile usage statistics, and measure response rates, we rely on third-party analytics providers to collect specific information during your visits.
    This includes:

    • IP address
    • Device’s geographic location
    • Browser type
    • Browser language
    • Date and time of your request
    • Duration of your visit
    • Page views and page elements (e.g., links) clicked
    • Other similar data

    We may use cookies, pixel tags, and script tracking on landing pages or in our emails to assist in collecting and analyzing this information. This data helps us deliver more relevant content, identify and resolve issues, and enhance your overall experience on our website.

    Marketing

    We aim to provide you with personalized options using your data to target you through various marketing channels and advertisements.


    Handling Personal Data

    We do not sell user data to any entity, nor do we intend to do so in the future. We share data only to achieve the purposes for which it was collected, such as enforcing or applying our Terms of Service. Personal information collected or provided will only be disclosed or transferred under the terms of this privacy policy.


    Changes to the Privacy Policy

    We reserve the right to make changes to this privacy policy at any time by providing notice on this page or sending you a notification through any available contact information. We strongly recommend checking this page periodically.

    Your continued use of the site after the updated “Privacy Policy” is posted means you accept and agree to the changes. It is expected that you review this page occasionally to stay informed of any modifications and comply immediately.